Cancellation & Refund Policy

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We want your experience with Maim Haim to feel supportive from the very first step. Life can be unpredictable, so we've created a clear and fair cancellation policy that protects both you and our retreat community.

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Cancellation Requests

All cancellation requests must be submitted in writing by email to info@maimhaim.org.

The date we receive your email will be considered your official cancellation date.

Refunds are calculated based on the total retreat price.

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Refund Schedule

• Full refund, minus a 250 NIS administrative fee — for cancellations received on or before September 30, 2026

• 80% refund — for cancellations received between October 1 and October 14, 2026

• 50% refund — for cancellations received between October 15 and October 25, 2026

• No refund — for cancellations received from October 26, 2026 onward, or in the event of a no-show

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Transferring Your Registration

Up to 14 days before the retreat begins, you may transfer your registration to another eligible participant (subject to Maim Haim's approval) for a 250 NIS administrative fee.

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If We Need to Postpone the Retreat Due to an Emergency

 

If war, security events, government restrictions, natural disasters, pandemics, or other circumstances beyond our control prevent the retreat from taking place, we will notify you promptly.

 

You may choose either:

 

• Full credit for the amount you paid toward the rescheduled retreat or the next Maim Haim retreat.

• A refund of 70% of the amount you paid, with 30% retained to cover non-recoverable preparation costs.

 

Refunds will be issued within 45 days of the retreat’s originally scheduled start date.

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Our Commitment

Our goal is always to treat every participant with fairness, understanding, and respect while keeping Maim Haim retreats sustainable for our entire community.

We look forward to welcoming you to Maim Haim. If you have any questions, we're always happy to help. Please contact us at info@maimhaim.org