To formally cancel or transfer your registration, a written notice must be sent via email to: info@maimhaim.org
Refunds & Cancellations
We want your experience with Maim Haim to feel supportive from the very first step. Life can be unpredictable, so we've created a clear and fair cancellation policy that protects both you and our retreat community.
Cancellation Requests
All cancellation requests must be submitted in writing by email to info@maimhaim.org. The date we receive your email will be considered your official cancellation date. Refunds are calculated based on the total retreat price.
Refund Schedule
Full refund, minus a 250 NIS administrative fee — for cancellations received on or before September 30, 2026
80% refund — for cancellations received between October 1 and October 14, 2026
50% refund — for cancellations received between October 15 and October 25, 2026
No refund — for cancellations received from October 26, 2026 onward, or in the event of a no-show
Special Circumstances
We understand that unexpected emergencies can arise. If something significant happens, please reach out to us. We will review your situation individually with fairness, care, and compassion.
Transferring Your Registration
Up to 14 days before the retreat begins, you may transfer your registration to another eligible participant (subject to Maim Haim's approval) for a 250 NIS administrative fee.
If We Need to Cancel or Modify the Retreat
If circumstances beyond our reasonable control—including war, security events, government restrictions, natural disasters, pandemics, or other force majeure events—prevent the retreat from taking place as planned, we will contact you promptly with the available options. Depending on the circumstances and any non-recoverable costs already incurred, these options may include:
Any such decisions will be made at Maim Haim's sole discretion, with the intention of treating all participants fairly. Please note that Maim Haim is not responsible for airfare, travel expenses, accommodation outside the retreat, or any other personal costs related to attending the retreat.
Our Commitment
Our goal is always to treat every participant with fairness, understanding, and respect while keeping Maim Haim retreats sustainable for our entire community. We look forward to welcoming you to Maim Haim. If you have any questions, we're always happy to help. Please contact us at info@maimhaim.org.
